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Store FAQ

Store FAQ

How long will it take to receive my custom enclosure?

Our current turnaround time from payment to shipment is 30 days. Due to high demand and our emphasis on quality, each item has a specific build time. The build time can be found at the top of an item's description. Every enclosure is hand made and built to order. We do not like to rush while using power tools. Once shipped, most domestic orders take anywhere from 2 to 4 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

 

What exactly am I paying for?

Do you need a completely custom design for your equipment and vehicle? Proudly designed and manufactured in Colorado Springs, Colorado; this in-depth custom order form allows for us to tailor to your needs. After checkout you will be contacted to review your order, and within seven days you will be sent a 3D rendering for approval. Once you have approved the design your enclosure will be in queue for CNC machine programming. The CNC machine will be loaded with American made birch wood, and will precisely cut at  1/1000 of an inch (0.001”). Once the individual pieces have been removed from the machine, each will be edged and hand sanded. Adhering to strict guidelines, the enclosure will be assembled one piece at a time. After assembly is complete the enclosure will be sanded smooth and all of the outer edges rounded over. Next, the enclosure will be painted and carpeted according to the options selected below. Then terminals and wiring will be installed before the enclosure is ready for photos. After the photo shoot you will be sent photos of your custom enclosure. This is how you will know your enclosure has been completed. Soon after it will be processed for packaging and shipping, you will be sent the tracking number of your package. Your order can take up to 30 days from payment to shipment, we appreciate your patience with the process of creating a quality custom high output enclosure. 

 

Where does my order ship from?

Colorado Springs, Colorado.

 

What is your return and exchange policy?

All sales are final. We do not accept returns. We are not responsible if the enclosure does not fit in your vehicle. If you have any questions, our knowledgeable and experienced staff would love to help you. Please email [email protected] or call/text Dave Marin at 303-419-2859

 

Do you accept orders placed outside of the US?

Absolutely. Email [email protected] for your quote today or call/text Dave Marin at 303-419-2859

 

 

 

 

 

 Why choose Sound Authority?

 

T/S Parameters: The “DNA” of Subwoofers 

Each of our enclosures is engineered using the T/S Parameters (electromechanical measurements) of the subwoofer(s). These are the unique characteristics that determine how it will sound and perform.  For example, the strength of a magnet (motor) is called the “BL” and is measured in Tesla Meters. The “FS” is the specific frequency at which all moving parts of the speaker resonate or sympathize. The “Xmax” is the actual linear distance the cone travels, also known as “excursion”. Our full understanding of T/S Parameters and years of real world experience will unlock the full potential of your subwoofer system. We will find the T/S Parameters for you; simply give us the model of the subwoofer(s), and we will take care of the rest.

 

Friends Don’t Let Friends Buy Pre-fabs

Any seasoned audio enthusiast will tell you "It's all about the box." Experience 2-4 times the output of any pre-made speaker box on the market. Generic pre-made speaker boxes (pre-fab's) are structurally weak, poorly tuned, and usually below recommended airspace. A subwoofer in a prefab enclosure will perform poorly overall in frequency response but especially on the "super-low" bass found in today's music (below 40 Hertz). This results in a very "muddy" and "boomy" sound, not to mention a complete loss of bass in half of your music collection. Remember: a subwoofer will only sound as good as it's enclosure, regardless of how deep your pockets are. Don’t be a victim of the small ports!

Ported Enclosures = More Output & Control

Subwoofers radiate sound waves in both directions, Front and Rear. Without a box these sound waves cancel out each other (interference). A sealed box separates these sound waves by trapping the Rear Wave allowing the Front Wave to pressurize your listening environment (vehicle cabin). A properly tuned ported enclosure will reverse the Rear Wave to match the Front Wave so that they work together. Just like a subwoofer, the properly tuned port acts as a radiating surface. This significant increase in output and control over the woofer makes our custom enclosures extremely efficient.

 

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